Although it has improved over time, navigating through the SAP site can be a bit frustrating if you’re trying to find specific Crystal Reports related information. If you’re looking to download Crystal Reports Service Packs, Hot Fixes, Utilities, Sample Reports and Sample Applications, follow this link: You can also get there by going to, then follow these links on the site: “Business Analytics” -> “SAP Crystal Solutions Support” -> “Downloads”.

On that page, follow the “Get SAP Crystal Solutions downloads” link, which will bring up a new screen where you can select the product, version and software type you are looking for.

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